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Summary of Job Description:

The Learning & Development Curriculum Developer designs, develops, and enhances instructional materials that strengthen learning effectiveness across Operations and Support Center programs. This position partners with subject matter experts to create engaging, outcomes-based curriculum and evaluates program impact using data and learner feedback. The position also conducts research, focus groups, and accreditation documentation to ensure all materials meet quality, alignment, and compliance standards.

Job Responsibilities:

• Partners with trainers and Subject Matter Experts (SMEs) to develop instructional materials and course designs. Enhances existing courses based on participant feedback and supports the creation of supplemental training materials.
• Creates, modifies, and enhances job aids, participant guides, pre- and post-work assignments, assessments, and course activities using tools such as Adobe InDesign, Canva, and Articulate Rise.
• Researches and develops learning outcome–specific curriculum using the ADDIE model to ensure strategic alignment with organizational goals. Evaluates the effectiveness of learning programs for both Operations and Support Center associates using ROI and the Kirkpatrick evaluation framework.
• Supports and conducts focus groups and stakeholder interviews to gather feedback, identify training needs, and evaluate the effectiveness of learning programs. Analyzes qualitative insights to inform curriculum updates, improve learner engagement, and align future training initiatives with organizational goals.
• Creates and updates documents for accreditation, such as Learning Design Documents and catalogs, to ensure alignment with GO Class content and compliance.

How we reward you:

• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience:

• Bachelor’s degree in business administration, hospitality, or related field.
• Minimum three years of experience in learning and development and/or Operations, preferably in a retail/hospitality operations environment
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P2: $72,500 - $101,500/per year

* Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.

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