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Associate Director ServiceNow Application Operations

eTeamCoppell, TX, United States
A tiempo completo

Associate Director ServiceNow Application Operations.We are seeking an experienced ServiceNow Application Operations to lead and manage ServiceNow platform operations, application support, platfor... Mostrar más

Web Developer

TradeJobsWorkForce75379 Dallas, TX, US
A tiempo completo

Web Developer Job Duties: Regular exposure to business stakeholders and executive management,... Mostrar más

 • Oferta promocionada

Salesforce Functional Consultant

CMM CoverMyMeds LLC6555 North State Highway 161, USA, TX, Irving
Teletrabajo
A tiempo completo

Salesforce Functional Consultant.Unlike a traditional Business Analyst, this role is responsible for both gathering requirements and directly designing and configuring Salesforce solutions to meet ... Mostrar más

ServiceNow Engineer

US Tech SolutionsCoppell, TX
A tiempo completo

Duration: + Months (contract to hire).We are seeking a Senior ServiceNow Engineer with proven expertise in QA automation and hands-on development.This role is responsible for driving end-to-end tes... Mostrar más

Senior Engineer - Diagnostic Software

PACCARLewisville, TX, US
A tiempo completo

PACCAR is seeking a Senior Diagnostic Engineer to the development of guided diagnostic procedures and vehicle diagnostic software for heavy-duty commercial vehicle electronics.This role supports pr... Mostrar más

Sr. Manager Engineering

Blackhawk NetworkCoppell, TX, United States
A tiempo completo

Come join our Identity engineering team to help us grow our best-in-industry Identity platform.Our mission is to create a seamless widget and API based identity solution that delivers a seamless, u... Mostrar más

Contact Center - Technology Consultant

GroHRCoppell, TX, US
113.000,00 US$ anual
A tiempo completo

Contact Center Technology Consultant (NICE CXone)  .Contact Center Technology Consultant.This role is ideal for someone who enjoys solving technical challenges, improving system performan... Mostrar más

ServiceNow Developer and Tester

MindlanceCoppell, TX
A tiempo completo

Hybrid days / week onsite at Dallas, TX,.Senior ServiceNow Engineer with proven expertise in QA automation and hands-on development.This role is responsible for driving end-to-end testing, automati... Mostrar más

Lead.NET Developer

Delan Associates, IncCoppell, Texas, United States
A tiempo completo

Interview Process: Face-to-Face Client Interview. Mostrar más

Remote Frontend Engineer Talent Network - AI Trainer ($70-$150 per hour)

MercorCoppell, Texas, US
70,00 US$ por hora
Teletrabajo
A tiempo parcial

About Mercor’s talent network** Join our Frontend Engineer Expert Network to connect with leading AI labs and companies seeking your expertise.This is an open application for future contract opport... Mostrar más

Software Developer (Mid-Level)

LanveraCoppell, TX, USA
A tiempo completo
Quick Apply

US CITIZEN or GREEN CARD ONLY   (LOCAL CANDIDATES ONLY).Lanvera is the software technology leader in customer communications, serving clients with a strong focus on continuous innovation,... Mostrar más

Data Analyst - Insurance - REMOTE

Work At Home Vintage ExpertsCarrollton, TX, US
Teletrabajo
A tiempo completo +2
Quick Apply

Put your Insurance Experience to work – FROM HOME!.Our unique platform provides you with.WHAT YOU’LL LOVE ABOUT WAHVE.We created a welcoming place to work with friendly and professional... Mostrar más

ServiceNow Platform Developer

Bright Vision TechnologiesCoppell, TX, US
125.000,00 US$ anual
A tiempo completo
Quick Apply

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.This is a fantastic opportunity ... Mostrar más

Senior Python Platform Engineer

Business Centric TechnologyAddison, TX, United States
87,00 US$ por hora
Temporal
Quick Apply

Our client in Addison, TX, is seeking a Senior Python Platform Engineer to design and build resilient, cloud-native backend systems that support critical enterprise operations.This is a hands-on ro... Mostrar más

.Net with Xamarin MAUI and MVVM

Shrive Technologies LLCCoppell, TX, United States
A tiempo completo
Quick Apply

Technical Skills:<br /> <br /> <b>1) C# and.NET Core<br /> <br /> 2) SQL Server (T-SQL, stored procedures, indexing) & SQLite<br /> <br /> 3) ASP.NET C... Mostrar más

Lead Product Software Engineer | Backend-Focused Full Stack | Node.js | Azure | SQL | AI

Wolters KluwerTX, Coppell, USA
116.400,00 US$ anual
A tiempo completo

Join us in shaping the future of tax strategy at.We’re evolving our industry‑leading capabilities into an AI‑powered ecosystem that moves beyond traditional “what‑if” forecasting.Lead Product Softw... Mostrar más

Android Developer

Inherent TechnologiesCoppell, TX, United States
A tiempo completo
Quick Apply

Position: Android Developer </b></p> <p><b>Location: Coppell, TX***Onsite***</b></p> <p><b>Duration: 1 Years</b></p> <p>Technical S... Mostrar más

Sr. ServiceNow ITSM Manager (Assoc. Director)

MindlanceCoppell, TX, United States
A tiempo completo

Hybrid 3 Days/Week Onsite At Dallas, TX, 75019.Manage a team of application support engineers (onshore/offshore) to support operational activities, deployments of new capabilities, patching and upg... Mostrar más

Lead.NET Developer

Kivyo IncCoppell, TX, US
A tiempo completo

Location: Coppell, TX (Onsite ).The Senior Full Stack Software Engineer (Lead.The role involves collaborating with cross-functional teams to deliver high-quality solutions within scope, timeline, a... Mostrar más

Associate Director ServiceNow Application Operations

Associate Director ServiceNow Application Operations

eTeamCoppell, TX, United States
Hace 21 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Associate Director ServiceNow Application Operations

We are seeking an experienced ServiceNow Application Operations to lead and manage ServiceNow platform operations, application support, platform maintenance, upgrades, and governance activities. This role will be responsible for ensuring platform stability, service availability, compliance adherence, stakeholder management, and leading a high-performing global operations team across onshore and offshore locations.

Key Responsibilities

  • ServiceNow Platform Operations
  • Manage a team of Application Support Engineers (Onshore/Offshore) to support operational activities, deployments of new capabilities, patching, and upgrades of the ServiceNow platform.
  • Oversee and help address production issues in a timely manner, including off-hours and weekends as necessary.
  • Responsible for service-level availability of production and non-production environments.
  • Collaborate with engineering, product, and extended IT teams to ensure successful delivery of projects and ongoing support.
  • Represent the ServiceNow team during the organization's Disaster Recovery (DR) exercises.
  • Governance, Compliance & Documentation
  • Define and document policies, procedures, and standards related to application operations.
  • Ensure team adherence to client regulatory requirements and IT General Controls (ITGC).
  • Support audit activities as required.
  • Work closely with ServiceNow support teams and extended vendor teams to maintain platform hygiene and resolve performance or platform-specific issues across all environments.
  • Reporting & Continuous Improvement
  • Produce performance and SLA reporting metrics to drive continuous improvement.
  • Provide Level 2 engineering support to complement the engineering team.
  • Identify opportunities to improve operational efficiency and platform reliability.
  • Leadership & Team Management
  • Responsible for staffing, mentoring, and maintaining a high-performing operations team.
  • Foster collaboration across onshore and offshore teams working across U.S. and India time zones.
  • Effectively manage multiple competing priorities and project deliverables.

Required Qualifications

  • Experience
  • Minimum 12 years of experience in IT Management with a focus on IT Application Operations.
  • Education
  • Bachelor's or Master's degree in Computer Science or an equivalent discipline.
  • Technical Skills
  • Excellent understanding of ServiceNow platform architecture and industry best practices.
  • Strong knowledge of ITSM processes.
  • Experience with JavaScript and REST APIs.
  • Understanding of third-party integrations.
  • Certifications
  • ServiceNow Certified System Administrator (CSA) Required.
  • Additional Requirements
  • Extensive experience managing stakeholder communications.
  • Strong knowledge of compliance standards and audit processes.
  • Ability to manage multiple priorities and deliver projects successfully.
  • Excellent written and verbal communication skills with the ability to articulate technical solutions to diverse audiences.

Preferred Qualifications

  • Technical Skills
  • ServiceNow Development experience.
  • Exposure to AI/ML capabilities.
  • Preferred Certifications
  • Certified Application Developer (CAD).
  • ServiceNow Implementation Specialist (CIS) Discovery.
  • ServiceNow Implementation Specialist (CIS) CMDB.
  • ITIL Certification.