Php web developer • brockton ma
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The objective of the Sr. Inside Sales Representative is to retain and grow a very loyal, satisfied and profitable SMB client base as well as prospect into, sell and retain new clients from a designated list. The role consists of a cadence of outreach with the objective of refreshing current services and products and also to introduce and sell other Konica Minolta offerings. Additionally, the SR. ISR will be responsible for managing expectations and our client's satisfaction. The Sr. ISR provides ongoing relationship management with clients that are under contract for a subset of the Konica Minolta portfolio of products and services typically "SMB" Organizations. The Sr. ISR is the primary relationship liaison between Konica Minolta and his/her assigned client base (from initial introductory calls, web meetings, discovery, assessments, solution development, proposal, and continuous follow up, including potential termination of services). The Sr. ISR is a client advocate. The Sr. ISR must always engage the client in accordance with Konica Minolta core values. The Sr. ISR works closely with other members of the local market support the ISRs and their Director (direct report to) along with the market service delivery te SR. ISR to ensure each client's individual needs are being adequately and consistently addressed, and that their clients are being kept aware of all KMBS offerings.
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