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Role Overview

We are seeking a highly skilled Salesforce Developer to join our project team. The ideal candidate will design, develop, and test applications and services within Salesforce Sales, Service, and Communications Cloud, leveraging advanced tools such as Copado Robotic Testing for automated QA and deployment. This role requires strong technical expertise, agile development experience, and the ability to collaborate effectively in a remote environment.

Key Responsibilities

Implement functionality using Salesforce Sales, Service, and Communications Cloud, including OmniStudio components (OmniScripts, Integration Procedures, Data Raptors, FlexCards), Flows, Triggers, and APEX code with unit tests.

Build UI components using Lightning Web Components (LWCs), Apex, and Flows.

Utilize Copado Robotic Testing for automated, end-to-end testing across Salesforce environments.

Troubleshoot and resolve issues in Salesforce Communications Cloud, including Enterprise Product Catalog (EPC), Industries CPQ, hybrid CPQ cart, pricing, and CPQ APIs.

Understand user journeys for network ordering and configuration; enhance workflows accordingly.

Collaborate on Kanban-based development cycles with bi-weekly releases, including unit, automated, and functional testing.

Responsible for build, unit test, functional testing, and deployment of Salesforce objects across instances.

Participate in MS Teams video calls, workshops, and progress reviews.

Required Skills

Strong experience with Salesforce Sales, Service, and Communications Cloud.

Proficiency in OmniStudio, LWCs, Apex, Flows, and Triggers.

At least two of the following competencies : Copado Robotic Testing, Communications Cloud (SFI), AgentForce.

Preferred Skills

Experience with AgentForce for AI-driven customer support.

Familiarity with automated testing frameworks and CI / CD pipelines.

Strong problem-solving and communication skills.