Program evaluator • pompano beach fl
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Program Directors are responsible for leveraging their expertise to develop, maintain and deliver education services to students through:Creating and Maintaining core curriculum across the institut... Mostrar más
Key Responsibilities:
·Establishes a rapport and maintains an effective relationship with all internal and external customers.
QUALIFICATIONS
Experience
Required:
·Two or more years related experience in medical terminology and/or in an administrative, business office, or call center environment.
·Ability to attain goals in a fast-paced, dynamic environment.
·Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers.
·Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service.
·Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm.
·Prior experience in working collaboratively with other functional leaders to drive action plans.
·Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously.
·Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
·Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions.
Education:
Required:
Completion of high school or basic education equivalency required
Preferred:
Bilingual in Spanish/English a plus
Medical or business office education or training desired
Certification & Licensure:
None
Reasonable accommodations:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
SPECIAL INSTRUCTIONS TO CANDIDATES
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