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Specimen Collector - New Haven, CT Full Time

Salary Range $20.00 - $20.00 Hourly

Specimen Collector

Specimen Collector New Haven, CT 06511

Rate: $20.00 Schedule: Mon 8-4, Tues, Wed, Thurs 8-6 (with a 60 min lunch on T, W, Th) FT + Benefits

About Precision Diagnostics:

We are currently seeking candidates for the Specimen Collector role, a healthcare operations position. Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patients undergoing treatment for pain or substance abuse. Precision's objective is to improve patient adherence/compliance with their prescription regimen and protect medical practices from liability.

Our organization values high quality, efficient healthcare delivery. We achieve this by creating an inclusive culture that fosters growth potential for our team members and our organization. Candidates for this position strive to learn and do more than the minimum requirements of the job. We are seeking engaged, solution-driven individuals who want to provide a healthcare experience they would hope for themselves and their families. In other words, live above the line.

If you are motivated and committed to living above the line, then you are the type of team member who will be successful and help our patients, team and company thrive. If you are up for the challenge, and can work in the following above-the-line principles, please consider applying:

• Strives for greatness
• Become part of the solution
• Respect others and their feelings
• Help create an amazing patient experience
• Bring commitment to compliance
• Be curious: "What else can I do to assist and learn at Precision?"
• Seek feedback: "What coaching do you have for me?" And "What can I do better?"
• Have personal ownership and pride in your work
• Care- not because you must, but because you want to
• Openness to change

At a Glance:

Specimen Collectors at Precision set the bar for innovation, integrity, insights and outcomes. With a patient-centered approach, specimen collectors at Precision Diagnostics are foundational team members in the organization helping create and deliver a better experience to a vulnerable population. Accurate specimen collection is a critical step in patient care with profound downstream impacts affecting a patient's care, organizational success and growth as well as helping reduce the overall cost of care in the healthcare system. Successful Specimen collectors join our team delivering a shared goal of Precision with Purpose. If you are committed to meaningful work that positively impacts our patients, our company, our customers, and our communities we encourage you to consider a career with us.

Role Outcomes:

• Providing a frictionless patient experience
• Contribute to improved patient outcomes through precision in daily work activities
• Collect specimens according to established procedures. Tests include, but not limited to:
• Accuracy of Data Entry
• Commitment to organizational process improvement efforts
• A strong Commitment to Compliance
• Data entry accuracy
• Specimen collection and shipping accuracy

What You Bring To The Table:

Knowledge of:

• Prior experience a plus!
• In Depth Knowledge of specimen collection techniques and procedures
• Advanced understanding of preventing personal exposure to bio-hazards and infection prevention measures
• Specimen collection protocols
• In-depth knowledge of Personal Protective Equipment best practices

Skill:

• Basic computer literacy (software and hardware) and ability to learn new computer/technology skills
• Effectively communicate to internal and external clients and patients
• Compose grammatically correct, professional level written communication
• Follow checklists and produce the same results every time
• Maintain accurate files and records
• Strong attention to detail

Ability to:

• Communicate with, understand, and react effectively to a diverse patient population base
• Establish and maintain professional working relationships with coworkers, patients, and clients
• Establish rapport and gain the trust of others
• Accurately record information
• Maintain composure, interact diplomatically, and make effective decisions in confrontational situations
• Communicate effectively with individuals who may have emotional/behavioral health needs
• Maintain and ensure personal wellness and/or willingness seek help when needed. Healthcare as an industry has periods of stress when supporting patients who exhibit apathy, hostility, resistance, and anger.
• Learn and commit to practice:
• Infection Prevention Protocols
• HIPAA- Protect and maintain confidential information
• OSHA Standards related to specimen collection
• Principles, practices, and techniques of specimen collection
• Federal regulations, state laws, and agency directives applicable to specimen collection

Required Certifications and Licenses:

• Possession of a valid driver's license/Auto insurance (for those that travel between clinics) or alternate means of travel
• Certifications as may be required for specimen collection
• High School Diploma or Equivalent GED
• Prior patient experience a plus (examples may include Specimen collection, phlebotomist, medical assistant, nurse's aide, healthcare technician, nursing students)

Additional Job Considerations:

• This position is Full-Time, hourly position
• Hours of operation are variable and scheduled in advance
• This position works in a healthcare facility that is a partner to Precision Diagnostics
• 401K with company match
• Paid time off and paid Holidays
• Growth opportunities
• Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages such as pet insurance, mental health and wellness resources, legal plans, employee discounts
• Education reimbursement program
• Precision is dedicated to giving back to our communities through various platforms such as:
• Sponsoring high school students with limited economic means
• Annual company food drive with Precision matching each employee donation
• Precision Cares program, partnering with local communities each year to give back
• Frequent company events to keep our employees connected

Role Responsibilities:

1. Innovation

• Flexibility for change
• Solution focused mindset
• Other duties as assigned

2. Integrity

• Facilitates the collection, processing, and shipping of laboratory specimens
• Accurate Data Collection and Data Entry pertinent to laboratory orders and testing
• Self-Motivated to stay up to date with Precision policies and procedures
• Ability to adhere to all healthcare regulations
• Maintains neat, clean, orderly client/work areas always
• Maintains hygiene and dress code according to company standards
• Orders and maintains inventory of Precision Diagnostics supplies per policy
• Performs Direct observation during specimen collection, if required

3. Insights

• Accurately collect, label, verify patient and ship specimens per policies
• Collect and troubleshoot any missing information at the time of specimen collection
• Identification and accuracy of billing information entry, payment collection when required, knowledge of and acts in alignment with corporate policies

4. Outcomes

• Demonstrates excellent customer service and compassion when interacting with clients and staff
• Exceptional patient experience that supports