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Overview
We are looking for a reliable and experienced Foreperson to oversee and direct staff to ensure all functions are carried out in a productive and timely manner.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
Responsibilities
· Oversee the daily activities of operations team members.
· Set priorities for the team to ensure completion of tasks.
· Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
· Ensure work assignments and schedules meet department, facility, and contractual needs.
· Respond to client inquiries, requests, and concerns.
· Utilize company policies and guidelines to solve work problems.
· Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
· Meet with clients to ensure needs and expectations are being met.
· Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
· Achieve operational performance and functional service activities.
· Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
· Monitor and maintain appropriate staffing levels and daily schedules.
· Special projects and other duties as assigned.
Qualifications
· Ability to adjust work schedule as needed to support the operation.
· Ability to effectively lead a staff of direct reports.
· Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
· Ability to resolve issues under tight timeframes and pressure.
· Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
· Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
· Ability to resolve issues under tight timeframes and pressure.
· Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
· Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision- making skills
