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- oxnard, california
Empleos en Oxnard, california
- Oferta promocionada
Member Experience Representative I
OceanAir Federal Credit UnionOxnard, CA, United States- Oferta promocionada
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Product Review JobsPOINT MUGU NAWC, CA, United StatesMember Experience Representative I
OceanAir Federal Credit UnionOxnard, CA, United States- A tiempo completo
PRIMARY PURPOSE : To provide members and prospective members with the full range of products and services offered by OceanAir Federal Credit Union. To create an easy member experience that will result in member loyalty.
LEVEL OF RESPONSIBILITY : MSRI is an entry-level trainee position, receiving guidance and instruction from management and higher level Member Service Representatives. An MERI performs basic account servicing functions provided at the greeter station, MER office, and the teller line.
ESSENTIAL DUTIES :
- Practice OceanAir core values :
Make It Right -OceanAir pledges to do the right thing for our credit union by providing the greatest benefit possible to our members and our community
Process deposits, withdrawals, loan payments, cash advances; sell money orders, corporate and cashier's checks
Screen membership applications and determine applicant's eligibility
Initiate investigative or corrective procedures including requests to management to grant exceptions and waiving fees within authorized limits
Ensure that cash and negotiable items are secure at all times
Promote CBC lending products and services (loans, credit cards, mortgages, etc.)
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : The requirements listed below are representative of the knowledge, skills and ability required of an individual to satisfactorily perform the essential duties of this job.
EDUCATION and / or EXPERIENCE : High school diploma or graduate equivalency diploma (GED). Experience in a customer service position, preferably in a financial institution, which included duties such as cash handling and provided face-to-face customer service.
PHYSICAL REQUIREMENTS : The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential duties.
This position is of sedentary physical activity performing non-strenuous daily activities of a clerical nature. To perform the duties of this job, constant sitting and working on a computer is required. Occasionally required to stand and walk. Repetitive use of both hands for keyboarding.
WORK ENVIRONMENT : Work area is well-lighted, heated and / or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate.
WORK SCHEDULE : Workweek will be approximately 29½ hours or 40 hours with some overtime as needed . Occasional attendance at meetings before or after scheduled hours may be required. Management reserves the right to change any employee's work schedule to meet the operational needs of the Credit Union. Furthermore, management reserves the right to reassign any employee, either temporarily or permanently, to work at another credit union location.
TRAVEL : No travel required.
I have read this job description and attest that I am able to perform the essential duties and physical requirements of this position. I understand that the statements contained in this job description are not intended to establish an employment contract as I am considered an "at-will" employee. I am also aware that this job description is subject to change at the discretion of management.