Job Description
Job Description
Lead your office team to success! As our Office Manager, we will depend on you to coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.
Why Work for Senior Helpers?
- Great Place to Work® Certified — 90% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
- Autonomy — We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
- Task Variety — We provide an engaging workday that uses your various skill sets to avoid monotony
What Will Our Office Manager Do? :
Customer Service
Ensure all communication is sent in a timely manner according to policyAnswer and screen incoming phone calls in a pleasant, courteous mannerInput client leads into home care software and create and send client welcome packets and prospect information.Billing – Accounts Receivable & Payable
Ensure invoices are completed accurately, timely, and according to company policyMaintain all necessary records related to programsMonitor employee pay rates and hours to ensure accuracy. Comply with garnishments as requiredRecording incoming checks and monitoring the outstanding receivables on a continual basis to make sure accounts receivable are not behind. Follow up on receivables per company policyRecord incoming bills and invoices and allocate to the correct month. Pay invoices according to the due datePayroll & Recruitment
Collect and organize timesheets and verify / reconcile against scheduling calendar in home care software; track late, missing, and incorrect timesheetsAssist with billing and payroll functions to meet company deadlinesReview timesheets for any significant change in client status and properly document the informationComplete caregiver reference checks and criminal background checksVerify complete caregiver information in the file after hiringClerical
Prepare client and caregiver files including and other documentationPerform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessibleComplete other duties and responsibilities as assignedJob Qualifications :
Minimum of two years in an office managerial settingHome Care industry experience preferredBilingual fluency is desirableAbility to communicate pleasantly and effectively with callers and internal staffExperience with a variety of the field’s concepts, practices, and proceduresTeam player, excellent verbal and written communication skills, adaptable in different situations, possesses excellent client interaction skillsAbility to work full time in office environmentJob Benefits :
Health BenefitsPaid Time OffBonus structureVaried Discount ProgramsAbout Senior Helpers :
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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