General Manager

Job Description

Job Description

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

• Meeting budgeted sales and profits by managing all aspects of the P&L
• Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
• Determining staffing needs and hiring the right candidates for the right position
• Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
• Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations
• Providing regular feedback and coaching to employees on their performance
• Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests!

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