Robert Half is excited to support a premier hospitality venue in Downtown Des Moines in identifying a polished and welcoming Receptionist to join their front-office team on a contract basis. Responsibilities include welcoming guests with warmth and professionalism, providing directions, answering questions, and assisting with check-in processes to create a positive first impression. Handle a multi-line phone system by answering calls, routing inquiries to the appropriate departments, and taking clear, accurate messages when needed. Manage and issue visitor badges, maintain front desk logs, and adhere to venue security procedures to ensure all guests are accounted for and properly documented. This is an excellent opportunity for someone who enjoys working in a guest-facing role, thrives in a professional and fast-paced environment.
Requirements include a customer-first mindset with the ability to stay calm, professional, and friendlyeven during busy event periods or high guest volume. Strong communication and interpersonal skills, with a polished, hospitality-oriented presence. Reliable multitasking skills and the ability to prioritize guest needs while managing ongoing administrative tasks.
Receptionist • Des Moines, IA, US