Nordic Speaking Customer Service for Food & Beverage industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries. We pride ourselves on our specialized approach within various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our tailored recruitment process ensures that we match the best candidates with the right employers, helping you to find your dream job abroad. We are currently seeking a Nordic Speaking Customer Service Representative to join our dynamic team in the Food & Beverage industry. This position is designed for someone who is passionate about delivering exceptional customer service and possesses strong communication skills in Nordic languages. You will play a crucial role in enhancing customer satisfaction and representing our prestigious clients in the culinary sector, ensuring that their customer service needs are met with professionalism and diligence. If you are ready to take your customer service career to the next level within the vibrant Food & Beverage industry while leveraging your language skills, we would love to hear from you!

Responsibilities

• Provide outstanding customer service to clients within the Food & Beverage industry in Nordic languages.
• Respond to inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, orders, and complaints to ensure high customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Work closely with internal teams to enhance service delivery and customer experience.
• Identify and escalate unresolved issues to the appropriate departments.
• Participate in training and development sessions to improve product knowledge and customer service skills.