This range is provided by TECEZE. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$40,000.00 / yr - $60,000.00 / yr
Direct message the job poster from TECEZE
Responsibilities
- Provide first / second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and related systems.
Qualifications
35 years of experience in AV operations or support .Strong understanding of AV control systems (Crestron, Extron, AMX).Excellent troubleshooting, communication, and customer interaction skills.Ability to manage multiple priorities in a fast-paced environment.Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Computer and Network Security
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