Minimum of two (2) years of relevant experience supporting a federal agency, with responsibilities that may include personnel coordination, scheduling, task management, planning, programming, forecasting, correspondence, security, and facilities management. Department of Defense experience is preferred. Proven ability to manage multiple direct reports and oversee several functional areas across geographically dispersed locations. High proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Strong analytical and problem-solving skills, with the ability to assess complex situations and recommend effective solutions. Excellent written communication skills, including the ability to produce high-quality written products under tight deadlines. Demonstrated active listening skills, with the ability to assess customer needs, understand expectations, and gauge satisfaction. Experience working directly with customers and effectively managing expectations in a professional services environment. Exceptional customer service orientation, exhibiting initiative, sound judgment, creativity, flexibility, and confidence. Ability to prioritize and multitask effectively across multiple projects and competing demands.
ADMINISTRATIVE ASSISTANT • Washington, DC, US
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