Assistant Director for Student Care and Outreach

Posting Number : S14341P

Working Title :

Assistant Director for Student Care and Outreach

Department :

VPSA-Student Care & Outreach

About the University of Georgia :

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https : / / www.uga.edu / ) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type : External

Retirement Plan : TRS or ORP

Employment Type : Employee

Benefits Eligibility :

Benefits Eligible

Full / Part time : Full Time

Additional Schedule Information :

Monday-Friday 8 : 00 AM – 5 : 00 PM. Some nights and weekends may be necessary.

Advertised Salary :

Commensurate with experience.

Posting Date : 11 / 05 / 2025

Open until filled : No

Closing Date : 11 / 12 / 2025

Proposed Starting Date :

01 / 01 / 2026

Special Instructions to Applicants :

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Location of Vacancy :

Athens Area

EEO Policy Statement :

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).

USG Core Values Statement :

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https : / / www.usg.edu / policymanual / section6 / C2653 .

Classification Title :

Student Services Pro II

FLSA : Exempt

FTE : 1.00

Minimum Qualifications :

Bachelor’s degree in a related field or equivalent and 2 years of professional experience

Preferred Qualifications :

• Masters Degree in Higher Education, Student Affairs, Social Work, or related field.
• Prior case management, assessment, and retention experience in a higher education setting.

Position Summary :

Reporting to the Director of Student Care & Outreach, the Assistant Director oversees case management operations related to student well-being and degree completion, including supervision of professional staff and coordination of data-informed retention and intervention efforts. This position serves as a key member of the SCO leadership team, representing the office on university-wide initiatives and committees such as the Connect and Complete Advisory Board. Additionally, the position oversees assessment and data review efforts related to degree completion and well-being interventions, ensuring alignment with institutional priorities for student success and holistic support.

Knowledge, Skills, Abilities and / or Competencies :

Physical Demands :

Sit for long periods of time

Is driving a responsibility of this position? :

No

Is this a Position of Trust? :

Yes

Does this position have operation, access, or control of financial resources? :

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? :

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) :

Yes

Credit and P-Card policy :

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy :

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties / Responsibilities :

Case Management for Student Care and Outreach :

Percentage of time : 40

Duties / Responsibilities :

Leadership and Staff Supervision :

Percentage of time : 40

Duties / Responsibilities :

Assessment, Data, and Program Oversight :

Percentage of time : 40

Duties / Responsibilities :

Collaboration and Campus Representation :

Percentage of time : 40

Contact Details :

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name :

Carrie Smith

Recruitment Contact Email :

cvsmith1@uga.edu

Recruitment Contact Phone :

706-542-8479