DCA OVERNIGHT AIRCRAFT CLEANING SUPERVISOR

Overview

The Cabin Supervisor is responsible for the direct oversight of an assigned work team / area on a designated account and / or on designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met.

Specific Duties / Essential Job Functions : (Other duties may be assigned)

• Achieve operational performance and functional service activities.
• Provide technical guidance, interpret policies and procedures, and assist front line employees in performing functional task.
• Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance.
• Ensure all call-off are covered.
• Accommodate increase / decreased client staffing requests.
• Manage the No-Fault Attendance Policy.
• Represent ABM by participating in client briefings and communicating with Client representatives on a frequent basis regarding operations.
• Manage daily schedules, including employee lunches and breaks.
• Maintain daily shift report for managers.
• Maintain communication with Shift Managers to monitor and maintain optimum staffing levels.
• Effectively coach, counsel and discipline employees.
• Conduct Safety and Quality audits.
• Responsible for the movement of personnel between checkpoints.
• Work with Safety Quality Manager to ensure the safety, security, and quality of the operation.
• Set positive, professional example for workforce.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients and regulatory authorities.
• Miscellaneous duties as assigned

Supervisory Responsibilities :

Other : Physical Demands :

( The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Work Environment :

(The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Specific Job Knowledge, Skill, and Ability :

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill and / or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.)

Language Skills :

Computer Skills :

Reasoning Ability :

General Company Requirements :

Education :

High school diploma or GED required.

College degree or equivalent work experience preferred.

Experience :

Previous leadership experience - 1 year.