Talent.com
Senior Client Onboarding Manager

Senior Client Onboarding Manager

RydooAtlanta, GA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • Quick Apply
Descripción del trabajo

We are Rydoo! A global fintech scale-up revolutionizing spend management to make it the easiest part of your day.that makes spend management the easiest part of your day.

Spend management has been too complicated for too long. Rydoo’s app, backed with OCR technology, helps our clients save time and money with just a few clicks & photos.

We’re building a new generation of spend management software with a product-first approach that truly empowers our users.

RYDOO IN A SNAPSHOT

  • Ambitious international team (150+ Rydoo’ers and growing)
  • 33 nationalities speaking over 15 languages
  • 6 offices across 3 continents
  • Easy-to-use spend management app available on iPhone and Android
  • Supporting over 10,000+ clients and 1 million+ users worldwide
  • 4.4 employer score on Glassdoor

The Role

We are seeking a dynamic and results-driven professional to join our Onboarding team. As a Senior Onboarding Manager you will play a crucial role in the first value we bring to our customers, translating their needs into Rydoo and creating value early in the customer journey.

Key Responsibilities

  • Serve as the primary point of contact for new customers, guiding them through the onboarding process and ensuring a smooth transition onto Rydoo.
  • Assist customers in setting up and configuring their accounts, including roles, permissions, and integrations, to align with their business requirements.
  • Conduct product training sessions to educate the admin on platform features, functionalities, and best practices for optimal usage.
  • Develop and maintain onboarding documentation, tutorials, and knowledge base articles to facilitate self-service and empower customers to onboard independently.
  • Collaborate with sales, product and other teams in CSM to ensure an optimal customer journey for our clients. Set the tone for a long lasting relationship with our clients.
  • Practicalities :
  • You'll be reporting to the Head of Onboarding, who is based in Belgium
  • You'll be part of the CSM team
  • Location : Atlanta, GA

    • Requirements

  • Customer Focus : Demonstrated ability to solve complex business challenges while prioritizing the customer experience.
  • Technical Affinity : A strong understanding of cloud-based applications and the ability to translate technical concepts into practical solutions.
  • Communication : Fluent spoken and written command of English . Proficiency in Spanish and / or Portugese is a significant plus.
  • Results-Driven : A proactive, goal-oriented mindset with a “whatever-it-takes” attitude.
  • Team Player : Compassionate, selfless, and committed to contributing to a collaborative team environment.
  • Prior experience : 2+ years experience in onboarding, customer success or relationship management is highly desirable.

    • Benefits

    Next to our amazing team, informal & international company culture, and our mission to become the #1 spend management tool worldwide, we offer some great perks :

  • Competitive compensation package
  • Health Insurance
  • 401K Plan
  • Travel Insurance
  • Equipment :
  • Company phone will be provided
  • Phone subscription : The employee can choose a provider and expense it, Rydoo covers up to $150 / month
  • Company laptop will be provided
  • Learning & Development Budget : 1,000 USD per year
  • 28 vacation days per year
  • A diverse, global team with 33+ nationalities
  • Fantastic onboarding program for all new Rydoo’ers

    • Check us out

    LinkedIn :   https : / / www.linkedin.com / company / rydoo

    Glassdoor :   http : / / bit.ly / 2UujjWJ

    Instagram :   https : / / www.instagram.com / rydoo /

    YouTube :   https : / / www.youtube.com / channel / UCTZYj7vm_ZcsGFL18jWHt_A

    Join Rydoo and leave your mark on the future of Spend Management – Ready to join?

    Crear una alerta de empleo para esta búsqueda

    Senior Client Manager • Atlanta, GA, US

    Ofertas relacionadas
    • Oferta promocionada
    Client Services Tech 1

    Client Services Tech 1

    Pace Analytical ServicesPeachtree Corners, Georgia, United States of America
    A tiempo completo
    Monday through Friday, 9 : 00 AM - 6 : 00 PM.Every third Saturday 8 : 00 AM - 12 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forwa...Mostrar másÚltima actualización: hace 14 días
    • Oferta promocionada
    ObGyn

    ObGyn

    CompHealthFayetteville, Georgia, US
    A tiempo completo
    ObGyn physician job in Georgia : Fayetteville has a downtown square that has undergone a transformation process, while welcoming a variety of new businesses. As they move further into the 21st centu...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Client Manager

    Client Manager

    Allied UniversalAtlanta, GA, United States
    A tiempo completo
    Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Enterprise Client Success Manager

    Enterprise Client Success Manager

    VirtualVocationsAlpharetta, Georgia, United States
    A tiempo completo
    A company is looking for an Enterprise Client Success Manager - Insurance.Key Responsibilities Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless exper...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Choose your schedule - Earn At Least $795 For Your First 72 Trips, Guaranteed.

    Choose your schedule - Earn At Least $795 For Your First 72 Trips, Guaranteed.

    UberJackson, GA, US
    A tiempo completo +1
    Earn at least $795 driving with Uber when you complete your first 72 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part...Mostrar másÚltima actualización: hace 19 horas
    • Oferta promocionada
    Senior Client Engagement Manager

    Senior Client Engagement Manager

    Microchip TechnologyAtlanta, GA, US
    A tiempo completo
    Senior Client Engagement Manager (CEM).Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Customer Onboarding Manager

    Customer Onboarding Manager

    VirtualVocationsMarietta, Georgia, United States
    A tiempo completo
    A company is looking for a Customer Onboarding Manager for the US and Canada.Key Responsibilities Effectively manage the onboarding and implementation of new clients Understand customer goals an...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Client Account Manager

    Client Account Manager

    VirtualVocationsAtlanta, Georgia, United States
    A tiempo completo
    A company is looking for a Client Account Manager to join their Client Services Team and support growth.Key Responsibilities Research potential clients and market opportunities Use sales tools t...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Senior Client Onboarding Specialist

    Senior Client Onboarding Specialist

    VirtualVocationsDecatur, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Client Onboarding Specialist to manage the onboarding process for investment clients and Financial Advisors in a remote environment. Key Responsibilities Facilita...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    • Nueva oferta
    Senior Client Success Lead

    Senior Client Success Lead

    VirtualVocationsMarietta, Georgia, United States
    A tiempo completo
    Client Success Lead (Global Enterprise Partnerships).Key Responsibilities Manage a portfolio of enterprise clients, ensuring high-quality service delivery and relationship management Coordinate ...Mostrar másÚltima actualización: hace 17 horas
    • Oferta promocionada
    Client Services Senior Manager

    Client Services Senior Manager

    QuickboxAtlanta, GA, US
    A tiempo completo
    Client Services Account Manager.The Client Services Account Manager (CSAM) will provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client r...Mostrar másÚltima actualización: hace 14 días
    • Oferta promocionada
    • Nueva oferta
    Flexible $ : Earn At Least $795 For Your First 72 Trips, Guaranteed.

    Flexible $ : Earn At Least $795 For Your First 72 Trips, Guaranteed.

    UberJackson, GA, US
    A tiempo completo +1
    Earn at least $795 driving with Uber when you complete your first 72 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part...Mostrar másÚltima actualización: hace 19 horas
    • Oferta promocionada
    Client Success Manager

    Client Success Manager

    VirtualVocationsAtlanta, Georgia, United States
    A tiempo completo
    A company is looking for a Client Success Manager to own and grow client relationships.Key Responsibilities Manage client relationships, conduct QBRs, and deliver performance insights Establish ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Senior Associate, Client Services

    Senior Associate, Client Services

    VirtualVocationsAtlanta, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Associate, CSA-3.Key Responsibilities Provide clients with account statements, balance inquiries, and various banking documents Facilitate account maintenance, ...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Senior Manager, Client Solutions

    Senior Manager, Client Solutions

    RXOMarietta, GA, US
    A tiempo completo
    Senior Manager, Client Solutions.RXO is a leading provider of transportation solutions.With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and co...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Earn At Least $795 For Your First 72 Trips, Guaranteed.

    Earn At Least $795 For Your First 72 Trips, Guaranteed.

    UberJackson, GA, US
    A tiempo completo +1
    Earn at least $795 driving with Uber when you complete your first 72 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part...Mostrar másÚltima actualización: hace 19 horas
    • Oferta promocionada
    Senior Affiliate Manager

    Senior Affiliate Manager

    VirtualVocationsNorcross, Georgia, United States
    A tiempo completo
    A company is looking for a Senior Referral Affiliate Manager to manage affiliate profiles and build relationships.Key Responsibilities Maintain and grow the affiliate profile to ensure high ranki...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Onboarding Consultant

    Onboarding Consultant

    VirtualVocationsMarietta, Georgia, United States
    A tiempo completo
    A company is looking for an Onboarding Consultant to lead client implementations of software solutions for nonprofit organizations. Key Responsibilities Design and implement customized software so...Mostrar másÚltima actualización: hace más de 30 días