Manager Inside Sales - Life & Retirement

Horace MannColorado Springs, CO, US

Hace 23 horas

Tipo de contrato

A tiempo completo

Descripción del trabajo

Manager Inside Sales - Life & Retirement

Horace Mann Insurance is seeking a dynamic, results-driven Inside Sales Manager to lead and grow our Life & Retirement Sales Center Operations. This is an exciting opportunity to make an immediate impact in a rapidly expanding area of our business. We're looking for a proven leader with strong inside sales expertise, strategic insight, and the ability to coach and motivate teams to deliver outstanding results.

Key Responsibilities

Sales Leadership & Performance
Oversee day-to-day management of Inside Sales and Sales Center Operations, ensuring sales targets and KPIs are consistently achieved.
Drive revenue growth by optimizing performance across lead generation, quoting, and policy sales.
Monitor sales metrics and dashboards to ensure accountability to established sales plans.
Coaching & Talent Development
Lead, coach, and develop inside sales representatives to strengthen selling skills, objection handling, and consultative sales approaches.
Foster a high-performance, competitive, and supportive culture.
Recruit, onboard, and develop top talent to support continued business growth.
Operational Excellence
Direct all functions related to lead management, quoting, and policy binding within the Sales Center.
Partner with Marketing, IT, and other business units to improve processes, optimize lead flow, and enhance the sales experience.
Ensure compliance with all licensing, regulatory, and company requirements.
Customer Experience & Escalation
Ensure every customer interaction is handled professionally and efficiently, creating a positive impression and driving loyalty.
Resolve escalated customer issues effectively while coaching teams to prevent recurrence.

Qualifications

2+ years of management experience, with at least 2+ years leading an inside sales or sales center team.

HS Diploma required or Bachelor's degree in business, marketing, or related field (preferred).

Life & Health License Required

Proven ability to achieve and exceed sales goals through effective coaching and performance management.

Strong knowledge of inside sales processes, KPIs, and data-driven decision making.

Excellent leadership, communication, and problem-solving skills.

Ability to work flexible hours to support Sales Center Operations.

Salary Range : $71,500.00 - $105,400.00 / annually plus incentive

Salary is commensurate to experience, location, etc.

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Inside Sales Manager • Colorado Springs, CO, US