Remote Medical Call Center Rep

A company is looking for a Call Center Representative for a Medical Answering Service, working remotely.

Key Responsibilities

Handle inbound calls and provide exceptional customer service while adhering to service level agreements

Understand caller needs and contact appropriate physicians to address inquiries

Document caller information accurately and maintain confidentiality at all times

Required Qualifications

High School Diploma or GED is required

Six months of call center or customer service experience is preferred

Basic healthcare knowledge is preferred

Fluency in Spanish is preferred