Talent.com
Host / Hostess

Host / Hostess

CastawayBurbank, CA, USA
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • Quick Apply
Descripción del trabajo

Company Overview :

Castaway, recognized as one of Travel + Leisure's "Best Date Spots in America," offers a distinctive dining experience where both guests and team members are treated like stars. Our seasonally inspired menu showcases premium cuts of meat sourced from top-tier butchers, an exquisite raw bar, vegetable-forward sides, and customizable charcuterie boards. Castaway has garnered numerous prestigious accolades, including being named one of the "Most Romantic Restaurants in LA" by Thrillist, LA Weekly, Gayot, Yelp, OpenTable, and NBC.

At Castaway, our mission is to continuously innovate and deliver a five-star experience to our team members, guests, and the community. SRC is committed to fostering internal growth, collaboration, and teamwork, while creating a positive and supportive work environment. We are excited to welcome our next valued team member to join us in this pursuit.

Top-notch benefits :

  • Paid Sick Time renewed yearly
  • Accrued Paid Vacation Time
  • Management Referral Program with up to a $4,000 payout for qualifying management positions
  • Employee Meals
  • Employee Assistance Program (EAP) to assist with work life balance
  • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
  • Numerous opportunities for growth and advancement
  • Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment
  • Opportunities to grow your career with a clear path for advancement
  • Plus, more!

Compensation : $18-$19 / hour

Job Summary :

The Host / Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships.

Responsibilities :

  • Greet guests with a warm and welcoming attitude.
  • Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
  • Provide accurate wait times and ensure guests are comfortable during their wait.
  • Answer phone calls, take reservations, and manage the guest list.
  • Maintain a clean and organized front-of-house area, including the host stand and entryway.
  • Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
  • Handle guest inquiries and concerns with professionalism and a positive attitude.
  • Assist with other tasks as needed, including helping with special events.

    • Qualifications :

  • Excellent communication and interpersonal skills.
  • A friendly, outgoing personality with a passion for customer service.
  • Ability to multitask and stay calm under pressure in a busy environment.
  • Strong organizational skills and attention to detail.
  • Prior experience as a host / hostess or in a customer-facing role is preferred but not required.
  • Flexibility to work varied hours, including weekends and holidays are Mandatory.

    • Physical Demands :

  • Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.

    • Disclaimer : The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

    We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

    Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

    All job offers are contingent upon successfully passing pre-employment background check

    Crear una alerta de empleo para esta búsqueda

    Host/Hostess • Burbank, CA, USA