Account Manager Trainee

Job reference : WD-0039071 Account Manager Trainee Grand Rapids What's the role? The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts and provide a high level of customer service. All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand. Are you a recent graduate? Or have you recently stepped into your career but want more responsibility and an accelerated career path? Then the Account Manager Trainee - Sales Development Program is the role for you! Who is Hilti? At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers with innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involve? Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts. Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales. Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store. Expedite customer backorders and switch to locations that meet customers' delivery requirements with the most cost-effective mode of transportation. Reconcile opening, closing, and annual physical inventories for the Hilti Store. Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent. Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order. Additional duties as assigned. Every Hilti employee is welcome to participatein the Mentor as you Grow program that was developed by employees, foremployees. What do we offer? Individual starting salary within this range may depend on geography, experience, expertise, and education / training. In addition to salary, we offer : Medical / Dental / Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment Generous Paid Time Off policy and holidays including two days to give back to your local community Paid parental leave, sabbaticals, military leave Education reimbursements Up to five days per year of back-up daycare Life, accident and disability insurance Employee Assistance Program (EAP), company-paid wellness screenings Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120 countries in which we operate Why should you apply? Let's face it, we know there are lots of other companies out there, however, we have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Throughout the program you will work with leaders who not only understand our business but have a passion for people development and helping others achieve greatness. What you need is : High School Diploma or GED required; bachelor's degree preferred or equivalent work experience Previous customer service and / or sales skills preferred Ability to lead change and adapt to a fast paced, dynamic environment Excellent written, verbal, and presentation skills Drive to develop strong and sustainable customer relationships. Willingness to relocate after 18-24 months is a plus. After successful completion of the Hilti Store Representative Development Program, the next position will usually require a move; we are a global sales and marketing organization, geographic flexibility is a must. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.