People Operations Associate
We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
Nutrafol is looking for a People Operations Associate to join our innovative People team. The People Operations Associate should be an innovative thinker with outstanding written, verbal and interpersonal communication skills. We want someone who can grow and thrive in the gray area, while helping align organizational processes, and be a culture leader at Nutrafol. This role will report to our Director of People.
While this position is remote, candidates should be based in the NYC Metro Area and be comfortable traveling to and working from the NYC Office 2x a month.
Responsibilities
- Partner with the Director of People, cross functional business leaders, and employees to understand needs / objectives and implement solutions to address needs.
- Manage our PEO system (Paylocity), keeping all of our systems up-to-date and compliant.
- Run onboarding from start to finish, including systems such as Paylocity, Seamless, JOON, Greenhouse.
- Take control of on-boarding new employees, constantly brainstorming new and innovative ideas to improve our current processes.
- Run payroll and coordinate with the Finance & Accounting teams.
- Facilitate People processes across the employee lifecycle including on-boarding, performance management, compensation, and off-boarding.
- Collaborate with IT on onboarding, offboarding, any People related technology needs.
- Assist with employee-relations issues, and escalate to the People Business Partner and Chief People Officer as needed.
- Serve as an advisor for employees and managers alike on company policies, benefits, performance, and culture.
- Maintain an in-depth knowledge of legal requirements, internal and external related to the day-to-day management of employees within the business, reducing legal risks, guaranteeing regulatory compliance, and most importantly enabling employee engagement.
- Assist in the development of employee programs and lead efforts in launching and managing them.
- Respond to internal and external HR related inquiries or requests and provide assistance as needed.
- Continuously improve our People team processes, and get involved in other activities as agreed to, in collaboration with the team.
- Oversee and support all administrative duties in the office and ensure that the office is operating smoothly.
- Assist with managing and maintaining IT infrastructure within the NYC office.
- Liaison with Building Management / Maintenance and address building related matters.
Requirements
1-2 years of experience in an HR / People Operations roleExperienced with HRIS systems - we use Paylocity and GreenhouseWorking knowledge of Google Suite - Sheets / Slides / Docs, and internal tools - Slack, Zoom, and Google MeetsExperience in an ambiguous, lean, high-growth environment is a plusCredibility as someone people gravitate to, for counsel and supportIs approachable, relatable, and deeply trustworthyStrong emotional intelligence, judgment, diplomacy, empathy, and understands confidentialityAbility to flex between being strategic, while being able to execute on deliverables is crucial in this roleHighly efficient, able to prioritize and tackle the most meaningful issuesProposes well-researched ideas to improve the workplace and employee experienceEffective communication and critical thinking skillsSalary Range : $70,000 - $80,000 USD