Customer AI Strategist

Customer AI Strategist

Bluefish is on the cutting edge of AI-powered SaaS, helping brands understand their performance and optimization in the new AI funnel. As part of our Marketing Services team, we're looking for a seasoned, client-facing Customer AI Strategist to guide enterprise marketers to success in their AI Marketing journey.

In this role, you will be a trusted consultant and advisor to senior stakeholders, leading customers to build and implement AI Marketing strategies that drive measurable results. If you thrive at the intersection of data, strategy, and storytellingand love shaping business transformationsthis role is for you.

What You'll Be Doing :

• Strategic AI Marketing Advisory - Serve as a senior advisor to customer executives and teams, shaping their AI Marketing adoption roadmap and ensuring Bluefish solutions deliver measurable impact.
• Customer Relationships - Own strategic relationships with key accounts, delivering executive-level insights, quarterly business reviews, and tailored optimization plans that drive retention and growth.
• Market Intelligence - Stay ahead of AI, SaaS, SEO, and marketing technology trendsbringing forward-looking insights to customers and helping Bluefish anticipate industry shifts.
• Innovation & Best Practices - Identify and codify patterns from customer engagements to shape Bluefish's best practices, thought leadership, and playbooks for AI-powered performance.
• Cross-functional Partnership - Collaborate with product, account, and operations to bring customer feedback into product strategy and ensure alignment between customer outcomes and Bluefish's roadmap.

Qualifications :

Nice to Haves :

About Bluefish :

Bluefish believes that AI represents the next major chapter of the internet and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences.

The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.

Why Bluefish & Our Values :

Our Values :