MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global’s strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global’s strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Respond to customer quote requests by sourcing products from inventory or external suppliers.
Build quotes that create customer value and profitability for MRC Global.
Identify and pursue sales opportunities to support overall growth.
Engage proactively with customers, using product knowledge to recommend solutions.
Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks.
Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers.
Resolve customer concerns using a problem-solving approach.
Ensure quoted products comply with approved manufacturer lists (AML) or specifications.
Reference customer guides and consult with internal/external resources to enhance service.
Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing).
Communicate professionally with customers, suppliers, and coworkers.
Required Experience
One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor’s degree), preferably in industrial or sales fields.
Skills & Abilities
Proficient in computer and software use.
Strong communication and knowledge-sharing skills.
Effective in one-on-one and small group presentations.
Detail-oriented with a sense of urgency.
Working Conditions
Frequent driving/traveling.
Regular interaction with others.
Primarily desk/computer-based work.
Ability to sit/stand for extended periods.
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Sales & Service Representative • Texas, US, JR108643
Remote Position/Work from Home.GIA Legacy Planning is a dynamic and client-focused insurance agency.We specialize in providing personalized insurance solutions to protect families and businesses.Ou...Mostrar más
Are you prepared to elevate your sales career?.Our company is thriving, celebrated as a Top Company Culture for two consecutive years and endorsed by Forbes.We've maintained a consistent presence o...Mostrar más
Job DescriptionAs a Telephone Sales Representative you will sell high value products, such as appliance maintenance agreements, to customers of Sears and other clients.If you bring the influencing ...Mostrar más
Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America.We are hiring a full-time Customer Ser...Mostrar más
We are seeking a motivated and persuasive Sales Consultant to join our closing team at Lytegen.In this role, you will meet with qualified homeowners in person to guide them through our clean energy...Mostrar más
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more t...Mostrar más
Recognized as a top place to work (.Philly Top 100 company…a multi-year Inc 5000 award winner)…and an A+ BBB rating, ReminderMedia is a leading marketing services provider that has helped over 100K...Mostrar más
We are seeking a friendly, motivated, and professional Sales Assistant to support and report to our Sales Counselor.This role is part-time and on-call, with availability being critical to the succe...Mostrar más
SAP S/4HANA Sales Consultant JOB TYPE: Full-Time JOB LOCATION: Remote with occasional travel JOB SUMMARY: Genesis Consulting is seeking an experienced, forward-thinking SAP S/4HANA SD & Pricing Con...Mostrar más
Remote Salesperson – Tech Services.We are looking for a motivated and results-driven Remote Salesperson to join our growing tech services team.In this role, you will be responsible for finding new ...Mostrar más
ABOUT USDog Academy --Dog Academy is an online dog training site.Our goal is to 'train the trainer'.We assist clients throughout training, even aligning them with a one-on-one trainer to further th...Mostrar más
F135 Global Operations Center (On-Site).Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen.And becau...Mostrar más
Leaf Services is seeking motivated and experienced Independent Freight/Broker Agents to join our dynamic team.As an Independent Freight/Broker Agent, you will play a crucial role in connecting ship...Mostrar más
Globe Life AO stands as a trailblazing and inventive company, leading the way in its industry.Our commitment to excellence and passion for delivering unparalleled value to our customers drives our ...Mostrar más
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale tran...Mostrar más
F135 Global Operations Center (On-Site).Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen.And becau...Mostrar más
Have you ever wanted to start your own business and be your own boss? Farmers Insurance is looking for a Hardworking, Outgoing, Fun, Entrepreneurial minded candidate to join our team.Anyone of any ...Mostrar más
My name is Kerry Spry, and I have an exciting opportunity for money-motivated professionals from your area who would like to immediately AVG.PER WEEK working as an Independent Contract Recruiter.I ...Mostrar más
