Starting Compensation :
$18.97 / Hourly
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Job Description : JOB SUMMARY
- Work closely with Treasurer's Office and Tax Claim Bureau staff issuing state licenses, including opening and processing dog license applications, opening and processing county / municipal real estate tax payments for both current year and delinquent years.
- Also assists Treasurer's Office and Tax Claim Bureau FT staff waiting on customers at the counter and assisting customers over the phone during different peak times.
- Assists with Tax Claim tax sale preparation.
REPORTING RELATIONSHIPS
This position reports directly to Assistant Deputy Treasurer, position #500185 and Tax Claim Assistant Director, position #500180. There are no direct reports to this position.ESSENTIAL JOB FUNCTIONS
Issue State Licenses - 30%
Open and process envelopes with dog applications received via the US Postal Service.Issue dog, hunting, fishing, games of chance, and pistol permits to customers at the counter.Process applications, through accurate and efficient use of computers relating to data entry.Balance information entered by comparing accounting reports and calculator tape of payments received.Submit balanced reports and payments to supervisor to include in daily deposit.Provide customer service in person and over the phone.Real Estate Taxes - 30%
Open incoming mail, accurately accept and process payments received for current year real estate taxes through accurate and efficient use of computers relating to data entry.Accept real estate tax payments from taxpayers at the front counter.Balance information entered by comparing accounting reports and calculator tape payments received.Submit balanced reports and checks to supervisor to include in daily deposit.Provide receipts for individuals making payments.Provide customer service in person and over the phone.Tax Claim Bureau - 40%
Assist Tax Claim FT staff in waiting on taxpayers at the counter.Accepting and receipting delinquent tax payments.Provide customer service in person and over the phone addressing delinquent tax related matters.Assist Tax Claim Bureau staff with preparation of Upset Tax Sale files through researching property owner information, sorting, alphabetizing, and filing various sale related documents in appropriate folders.Outcome - Clerical assignments will be completed accurately and efficiently.
OTHER SPECIFIC TASKS OR DUTIES
Must be available to report to work within 72 hours' notice.Perform other duties assigned by supervisor.MINIMUM QUALIFICATIONS
High School Diploma or equivalentKnowledge of modern office technologies.Accounting or bookkeeping experience highly desired.KNOWLEDGE, SKILLS AND ABILITIES
Excellent communication skills.Proficient in use of office equipment including personal computer, 10-key calculator, fax, copier, etc.Computer skills including Microsoft Word and Excel.Detail oriented with excellent mathematical skills.Ability to understand and follow both oral and written instructions.Ability to get along well with others.Ability to multi-taskREQUIRED LICENSES / CERTIFICATIONS / CLEARANCES
Must be able to pass pre-employment criminal background checkPHYSICAL REQUIREMENTS / WORK ENVIRONMENT
Ability to sit or stand for extended periods of timeThe County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.
Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.