Employee Relations Manager, AMZL

Employee Relations Manager

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position's responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important "source of truth" regarding whether the organization is meeting its core values and principles. The role will cover the Midwest region supporting the last mile of Amazon delivery services. You can sit out of any Amazon facility closest to your home in the central part of the US, or a major airport hub. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.

Key job responsibilities

• Detect and Mitigate Risks
• Crisis Management
• Project Management
• Analyze and Interpret Data
• Communicate Effectively
• Collaborate
• Problem Solve
• Work at Scale