Talent.com
The NOW Woodland Hills
Front Desk Associate - Experience GuideThe NOW Woodland Hills • Woodland Hills, CA, US
Front Desk Associate - Experience Guide

Front Desk Associate - Experience Guide

The NOW Woodland Hills • Woodland Hills, CA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
Benefits:
  • Paid time off
  • Bonus based on performance
  • Employee discounts
  • Opportunity for advancement
  • Wellness resources


Schedule / Expected Work Hours:
  • Ability to work flexible hours, including evenings, weekends, holidays
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.

Earn hourly + commission based on membership sales!

Responsibilities
  • Provide top-level service for guests and team members.
  • Warmly greet and check in guests.
  • Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
  • Accurately and effectively book, edit, and cancel massage appointments.
  • Open/close the boutique each day according to standard operating procedures.
  • Resolve guest issues.
  • Ensure guest areas are maintained to standard.
  • Maintain a positive attitude and contribute toward a healthy & happy workplace.
  • Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
  • Sales and service-related experience preferred.
  • Ability to be efficient and detail-oriented in a fast-paced environment.
  • Must have enthusiasm and possess excellent guest service skills.
  • Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Possesses problem-solving and troubleshooting skills.
  • Must be a team player.
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.


Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.

Crear una alerta de empleo para esta búsqueda

Front Desk Associate - Experience Guide • Woodland Hills, CA, US

Ofertas similares

Retail Sales/Client Experience Associate

Hydration RoomWoodland Hills, CA, US
A tiempo parcial
Quick Apply

Why You’ll Love this Part-Time Retail Sales/Client Experience Associate Job!   .Are you energized by a fast‑paced, boutique, and guest‑focused environment? If you’re highly organized, detail‑orient... Mostrar más

GC Retail Operations Associate Store 120

Guitar Center Stores, Inc.Northridge, California, United States
A tiempo completo

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience,... Mostrar más

 • Oferta promocionada

Part time Sales Associate

RE/DONEMalibu, CA, United States
A tiempo parcial

RE/DONE is seeking a passionate and driven.As the face of our brand in-store, you'll play a key role in creating exceptional shopping experiences, building client relationships, and bringing our mi... Mostrar más

 • Oferta promocionada

Front Desk Agent

Huntington HotelsAgoura Hills, California, United States, 91301
A tiempo completo

Join the Huntington Hospitality Team!.Your Career Starts Here — Let's Redefine Hospitality Together!.If you're passionate about guest experiences and eager to grow in a dynamic, fast-paced environm... Mostrar más

Front Desk Assistant

Ciela Senior LivingPacific Palasaides, CA, US
A tiempo completo
Quick Apply

Ciela offers seniors a state-of-the-art community which features incredible 360-degree views, expansive outdoor spaces, floor-to-ceiling windows, light-filled residences, gourmet California cuisine... Mostrar más

Front Desk Agent

Calamigos EventsMalibu, CA, United States
A tiempo completo

Job Description:To provide front desk services to guests including rooms reservations and room assignment activities, handling requests/complaints, and providing information.Is familiar with and co... Mostrar más

 • Oferta promocionada

Stock Associate

TradeJobsWorkForce91335 Los Angeles, CA, US
A tiempo completo

Stock Associate Job Duties: Receives and inspects product.Inventories items using company sof... Mostrar más

 • Oferta promocionada

Store Associate

CVS HealthAgoura Hills, CA, United States
A tiempo completo +1

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who ... Mostrar más

 • Oferta promocionada

Outlet Team Associate, Part Time - Woodland Hills

Bloomingdale'sWoodland Hills, California, United States
A tiempo parcial

Day-1 Medical, Dental, Vision Benefits for eligible colleagues.Flexible Holiday Time-Off & Flexible Scheduling.Instant access to earned wages with.Enhanced benefits: pet, home & auto insurance & mo... Mostrar más

 • Oferta promocionada

Guest Experience Manager

Burke WilliamsWoodland Hills, California, US
A tiempo completo
Quick Apply

Do people look to you for leadership? Are you known for inspiring those around you to perform at their best, in turn inspiring everyone around them? Do you see yourself as a creative problem solver... Mostrar más

Cashier (Front End)

Costco Wholesale CorporationWestlake Village, CA, United States
A tiempo completo

California applicants: Please click here to review the Costco Applicant Privacy Notice.The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.Th... Mostrar más

 • Oferta promocionada

Front Desk Agent

Marriott Warner CenterWoodland Hills, CA, United States
A tiempo completo

The Front Desk Agent is the first point of contact for guests at the hotel, responsible for delivering excellent customer service and ensuring a smooth check-in/check-out experience.This role requi... Mostrar más

 • Oferta promocionada

Store Associate

The Sherwin-Williams CompanyWoodland Hills, California, United States
A tiempo parcial

This position is essential to the success of our retail stores.Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi... Mostrar más

 • Oferta promocionada

Front Desk Sales Concierge

Oaselle SalonTarzana, CA, US
A tiempo parcial
Quick Apply

Join Our Team at Oaselle Salon in Tarzana! 🚀 We’re on the lookout for a part-time  Front Desk Sales Associate  who’s got the charm, leadership flair, and sales drive t... Mostrar más

Online Help Desk Associate

TradeJobsWorkforce91335 Los Angeles, CA, US
A tiempo completo

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and... Mostrar más

 • Oferta promocionada

Retail Sales Associate

VerizonWestlake Village, California, United States
A tiempo completo +1

A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting... Mostrar más

 • Oferta promocionada

Remote Corporate Development Associate - AI Trainer ($50-$60 per hour)

Data AnnotationAgoura Hills, California, United States
Teletrabajo
A tiempo completo +1

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule.... Mostrar más

 • Oferta promocionada

Dollar Tree - Sales Floor Associate - No Experience Required

Dollar treeSimi Valley, CA, United States
A tiempo completo +1

Dollar Tree is seeking Sales Floor Associates to assist with stocking merchandise, organizing shelves, and supporting daily store operations.Sales Floor Associates are responsible for unloading del... Mostrar más