General Manager – Store Operations

SPECIFIC FUNCTIONS AND DUTIES

1. Manages Restaurant Environment

• Ensures prompt friendly service according to company guidelines.
• Directs overall activities and performance of associates on a shift-by-shift basis.
• Builds a culture using the Vision / Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven.
• Ensures the immediate response and correction of all verbal guest complaints by self and staff. Refers all verbal and written guest complaints to General Manager.
• Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation.
• Enforces alcohol awareness on a shift to shift basis.
• Maintains adequate departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards.
• Effectively schedules associates to meet sales demands.
• Maintains effective safety and security programs according to company policy and government standards.
• Corrects unsafe practices or conditions.
• Promotes and manages restaurant organization, cleanliness, and sanitation.
• Performs routine maintenance and immediately informs General Manager of needed repairs.
• Advises General Manager of any non-routine situations.
• Communicates with other managers daily through management log and shift change meetings.
• Completes all other assigned duties and responsibilities.

2. Manages Associate Performance

3. Maintain Controls

4. Development

BENEFITS

REQUIREMENTS

It all started in 1980 in Atlanta, Georgia

Bill and TJ Palmer opened the restaurant that would later become Applebees. Weve grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome for delicious food, in a neighborhood setting, with attentive service, at a great value.