Orangetheory Fitness Front Desk Sales Associate

Full Job Description

Be fit. Change lives. Have fun.If you mention fitness within moments of meeting you encourage friends and family to get off the couch and get you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle - well, we just may want you to turn your passion for fitness into a paying career. We’re looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives - physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here’s more of what the position entails:

• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
• Maintains accurate records using established OTF sales systems
• Conducts telephone inquiries/follow up calls/customer care calls
• Leads OTF studio previews with prospects and/or fitness program holders
• Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
• Must be able to participate in 2 OTF scheduled workouts per week
• Maintains an organized and clean lobby/front desk area
• Responsible for processing accurate cash and credit card transactions
• Follow up and follow through activities with all prospective clients
• Must prospect outside the studio for at least 1 hour per shift
• Responds immediately to member requests, inquiries and concerns
• Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements
• Works closely with Fitness Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative OTF training programs
• Establishes and maintains an effective referral program
• Required to attend monthly team meetings

So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please click here.