Talent.com
Retail Customer Service Team Member-5
Retail Customer Service Team Member-5Michaels • Knoxville, TN, US
Retail Customer Service Team Member-5

Retail Customer Service Team Member-5

Michaels • Knoxville, TN, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • A tiempo parcial
Descripción del trabajo

Store Associate

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge / Skills / Abilities

  • Retail and / or customer service experience preferred
  • Physical Requirements

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
  • Michaels requires all team members in this role to be at least sixteen (16) years or older.

    At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

    At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

    Crear una alerta de empleo para esta búsqueda

    Retail Customer Service • Knoxville, TN, US

    Ofertas relacionadas
    Retail Customer Service

    Retail Customer Service

    EZCORP • Knoxville, TN, US
    A tiempo completo
    Retail Sales Associate / Retail Customer Service.We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorro...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team Member

    Team Member

    KFC • Lenoir City, TN, US
    A tiempo completo
    As a Customer Service Team Member, you will be responsible for serving our guests quickly, efficiently and courteously with a positive, sincere, pleasant and enthusiastic attitude.Duties will inclu...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    FT Retail Shift Lead | Oak Ridge Location

    FT Retail Shift Lead | Oak Ridge Location

    KARM Stores • Oak Ridge, TN, US
    A tiempo completo
    Every Sunday Off!! •Benefits & PTO • Employee Discount • Performance Based Increases • Referral Bonuses • Bonus & Rewards • Career Growth Opportunities. This position's pay rate be...Mostrar más
    Última actualización: hace 18 días • Oferta promocionada
    Dominos Pizza Customer Service Rep / Pizza Maker - Kingston - Store #6178

    Dominos Pizza Customer Service Rep / Pizza Maker - Kingston - Store #6178

    Domino's Pizza • Lenoir City, TN, US
    A tiempo completo
    Why Work for Dominos / What We are Offering Our Great Team Members.We are the number 1 pizza company in the world!.Growth and Career Advancement Opportunity Learn and sharpen your business skills to...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Retail Part Time Team Lead

    Retail Part Time Team Lead

    Office Depot • Alcoa, TN, US
    A tiempo parcial
    Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing products, technology, services, furniture, and print offerings. The Retail Team Lead will quickly build...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Patient Services Team Lead

    Patient Services Team Lead

    Tennessee Oncology • Louisville, TN, US
    A tiempo completo
    Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tenness...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Lead Retail Customer Service Associate

    Lead Retail Customer Service Associate

    FedEx Office and Print Services • Knoxville, TN, United States
    A tiempo completo
    The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Retail Customer Service Cashier

    Retail Customer Service Cashier

    Loves • Lenoir City, TN, US
    A tiempo completo
    Retail Customer Service Cashier.Location : Lenoir City, TN, US, 37771.Benefits : Fuel Your Growth with Love's - company funded tuition assistance program, Paid Time Off, Flexible Scheduling, 401(k) ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • Knoxville, TN, US
    A tiempo completo
    Position Summary : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx Office and Print Services • Knoxville, TN, United States
    A tiempo completo
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team member

    Team member

    Tractor Supply • Knoxville, TN, US
    A tiempo completo
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    FT Retail Shift Lead Oak Ridge Location

    FT Retail Shift Lead Oak Ridge Location

    KARM Stores • Oak Ridge, TN, United States
    A tiempo completo
    Every Sunday Off Benefits & PTO Employee Discount Performance Based Increases Referral Bonuses Bonus & Rewards Career Growth Opportunities. This position's pay rate begins at $13 to $15 an hour base...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Retail Seasonal

    Retail Seasonal

    Cracker Barrel Old Country Store • Pigeon Forge, TN, US
    A tiempo completo
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...Mostrar más
    Última actualización: hace 9 días • Oferta promocionada
    Crew Member

    Crew Member

    Sonic • Pigeon Forge, TN, US
    A tiempo completo
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Seasonal Service Team Member

    Seasonal Service Team Member

    Michaels • Knoxville, TN, US
    A tiempo completo +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Shopper Team Member

    Shopper Team Member

    Amazon • Winona, TN
    A tiempo completo
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Crew Member

    Crew Member

    Arby's • Sevierville, TN, United States
    A tiempo completo +1
    In a world full of quick service options, Arbys is seeking to be different and better.We want to be different for our customers and different for our employees. When you work at Arbys, it will be mo...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team Member

    Team Member

    Tractor Supply • Knoxville, TN, US
    A tiempo completo
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada