Technical Support Specialist

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Summary / Objective

The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.

Shift

• Thursday-Monday - 7am-4pm or 8am-5pm
• Sunday-Thursday - 7am-4pm or 8am-5pm
• Monday, Wednesday-Saturday - 7am-4pm or 8am-5pm

Priority Locations

Other Locations

Oklahoma City, OK

Essential Functions

Competencies

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear, sit for long periods of time, stand, walk, use hands to type, handle or feel, and reach with hands and arms. The employee occasionally must stoop, kneel, crouch, or crawl, and lift or move up to 25 pounds. Vision requirements include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots : 7 : 00 a.m. to 4 : 00 p.m., 8 : 00 a.m. to 5 : 00 p.m., or 9 : 00 a.m. to 6 : 00 p.m. Occasional deviations may be necessary depending on client or company needs.

Travel

Infrequent travel is expected for this position.

Required Education And Experience

Preferred Education And Experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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