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Senior Network Administrator/Network Operations Lead
Senior Network Administrator/Network Operations LeadSOSi • Honolulu, HI, United States
Senior Network Administrator / Network Operations Lead

Senior Network Administrator / Network Operations Lead

SOSi • Honolulu, HI, United States
Hace 8 horas
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Overview

Senior Network Administrator / Network Operations Lead role at SOSi. Based at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii. Support IT solutions for USINDOPACOM and over 5,000 mission-critical users across the Pacific theatre.

Responsibilities

  • Identify and prioritize network assignments. Coordinate internal and external resources for network-related initiatives. Communicate and manage network-related responsibilities to the team. Participate in and provide feedback on network-related special projects.
  • Maintain awareness of operational status of networks and related effects. Communicate status and changes, and respond to information requests (RFIs) to leadership, the Enterprise Service Desk (ESD), and interested parties.
  • Ensure incidents regarding network infrastructure and related core services are tracked and resolved. Act as point of incident escalation and coverage; manage communication, correction, and response.
  • Evaluate new services, technologies, software, tools, and devices that may improve monitoring and remediation of performance concerns.
  • Provide supervisory and administrative oversight of managed personnel. Recruit, onboard, direct, train, and assess network administrators, analysts, and technicians.
  • Validate SOPs and TTPs for current knowledge of relevant network technologies. Regularly collect and summarize network accomplishments, issues, and concerns.
  • Configure and maintain Cisco routers / switches / ASAs, Taclane encryption devices, and Cisco VoIP systems to support efficient data flow following SOPs and TTPs.
  • Implement and oversee CSfC and Taclane encryption methods to protect sensitive data. Maintain VDI environments and secure user access.
  • Manage Cisco Unified Communications Manager (CUCM), Video Teleconferencing (VTC) systems, and other Cisco VoIP systems to ensure reliable communication services.
  • Collaborate with Cross-Domain Solutions teams to facilitate secure information sharing across security domains.
  • Engage with points of contact (POCs) and customers to understand network needs and provide solutions, including proposals, solution diagrams, and implementation timelines.
  • Follow guidance from the Operations Manager and adhere to established standards and procedures for network administration. Participate in related solution technologies and special projects as required.
  • Maintain active in-scope TOP SECRET clearance with SCI eligibility.

Qualifications

  • Bachelors Degree in IT, Networking, or related field; or 8+ years of network administration experience.
  • DoD 8570 IAT-II compliant (Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, CND, SSCP).
  • Cisco Certified Network Associate (CCNA) or the ability to obtain within 6 months of hire.
  • Expertise in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI, Cross-Domain Solutions, CUCM, and VTCs.
  • Knowledge of network security best practices and compliance standards including STIGs.
  • Strong problem-solving skills and the ability to troubleshoot network issues.
  • Ability to work in a fast-paced environment, adapt to changing requirements, and communicate effectively with POCs and customers.
  • Able to support 24 / 7 operations (including exercises) when necessary.
  • Ability to follow instructions and work independently and in a distributed team environment.

    • Preferred Qualifications

  • IT certifications related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL).
  • Familiarity with DoD protocols and procedures.
  • Experience with virtual infrastructure, VDI / thin-client, and VoIP deployments.
  • Knowledge of EverFox, Juniper, and other network technologies.
  • Proficiency with Help Desk and software applications (Jira, ServiceNow, Remedy).
  • Awareness of Command and Control (C2) applications.
  • Experience with ITIL framework and practices (Change, Configuration, Incident, Capacity).
  • Customer-service oriented with willingness to participate and assist.
  • Working conditions are normal for an office environment; fast-paced, deadline-oriented.
  • May require non-traditional hours including consecutive nights or weekends.

    • Working at SOSi

    All interested individuals will receive consideration and will not be discriminated against for any reason. EEO statement maintained.

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    Network Lead • Honolulu, HI, United States