Call Center Agent (Costa Rica)

Call Center Agent

This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

Duties and responsibilities include :

• Managing a whole lot of incoming and outgoing calls in the operations.
• Identifying the needs of the client and finding solutions to them.
• Answering inbound calls, converting them to leads, and later to towing jobs.

Working conditions include :

Requirements :

Computer Specifications :

Main Internet Speed Requirement :

Using internet speedtest :

VoIP Speed Test : Check Your Network Reliability

Power and Internet Backup is a MUST.

A reliable power backup that could sustain a minimum of 8 hours (full shift). Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough)

Internet Backup (Secondary internet) :