Manager, Transportation Operations

Facilities and Business Operations

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

The Opportunity

The Parking Services Department within Facilities and Business Operations is seeking to hire a Manager of Transportation Operations. This role is responsible for overseeing daily transportation operations across all UCF campuses, managing the student transportation service provider to ensure contract compliance, and reconciling administrative fees from off-campus housing. This position also supports the maintenance of parking garages and lots, assists with event operations, and represents the department in the absence of the Director or Parking Manager.

Responsibilities

Oversee daily transportation operations across all UCF campuses, including intra-campus, regional, and off-campus student housing shuttle routes, specialty services, and event transportation.

Manage the student transportation vendor to ensure contract compliance, address service issues, verify schedules, and support vendor selection processes.

Coordinate and market transportation programs to students, staff, and faculty; recommend service adjustments as needed.

Support maintenance projects for parking lots and garages, review construction drawings, inspect contractor work, and ensure compliance with UCF standards for parking equipment and signage.

Provide operational and supervisory support for large-scale events such as football games, commencements, and concerts, and serve as a backup for event operations supervisors.

Conduct regular inspections of parking facilities, recommend improvements, manage metered parking, reconcile revenue reports, and analyze parking capacities and lot designations.

Assist with transportation fee proposals, budget forecasting, and strategic planning for departmental initiatives, including congestion-reduction programs and sustainability projects.

Compile, analyze, and report transportation and event operation data, including key performance indicators for shuttle services and operational metrics.

Serve in an advisory capacity on university committees such as the Parking and Transportation Advisory Committee (PTAC), Mobility 2030, and EOCC ADA Council; manage partnerships with public transit providers like Lynx.

Minimum Qualifications

Bachelor's or Master's degree and 4+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Preferred Qualifications

3+ years of progressively responsible experience in transportation operations, parking services, event operations, or facilities management, preferably in a university or large campus environment.

Experience managing transportation service contracts and vendors, including performance oversight, compliance monitoring, and service planning.

Strong knowledge of transportation operations, parking facility management, and event logistics.

Familiarity with transportation industry standards, technology (e.g., LPR cameras, wayfinding signage, metered parking systems), and sustainability initiatives.

Experience participating in construction project reviews and working collaboratively with contractors, maintenance staff, and facilities teams.

Strong analytical skills with the ability to compile, interpret, and report operational data and performance metrics.

Excellent organizational, communication, and interpersonal skills, with the ability to interact professionally with students, staff, faculty, vendors, and external agencies.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with transportation management systems or work management software preferred.

Ability to work flexible hours, including nights and weekends, in support of large-scale campus events.

Bachelor's degree in Transportation Management, Business Administration, Public Administration, Urban Planning, Facilities Management, or a related field.

Special Instructions to the Applicants

The anticipated salary range for this position is $56,030 to $74,940. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

This position may be eligible for a sign-on bonus.

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title : Manager, Facilities Operations

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers :

Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

Paid time off, including annual and sick time off and paid holidays

Retirement savings options

Employee discounts, including tickets to many Orlando attractions

Education assistance

Flexible work environment

And moreFor more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.