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Call Center Representative
Call Center RepresentativeVirtualVocations • Chicago, Illinois, United States
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Call Center Representative

Call Center Representative

VirtualVocations • Chicago, Illinois, United States
Hace 28 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Call Center Representative to join their high-volume call center team.

Key Responsibilities

Provide accurate information to incoming customer / client callers regarding disability claim status

Make outbound calls to obtain required information from clients pertaining to their cases / hearings

Access various disability processing systems to research and resolve inquiries and issues efficiently

Required Qualifications

Two (2) years of high-volume call center experience

Two (2) years of customer service / sales experience preferred

Strong computer knowledge with excellent typing skills (at least 50 WPM)

Ability to handle high call volume and deescalate scenarios effectively

Commitment to strong attendance and ability to meet multiple performance targets

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Call Center Representative • Chicago, Illinois, United States

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