Assistant Account Manager

A company is looking for an Assistant Account Manager.

Key Responsibilities

Respond to incoming payer / applicant phone calls and emails, resolving issues related to payment accounts

Assist payers / applicants in setting up accounts and provide relevant information about their accounts

Independently troubleshoot and resolve payer / applicant issues while maintaining high attendance and performance standards

Required Qualifications

High school graduate required; at least 2 years of college / technical school preferred

Two years of related work experience required

Ability to meet or exceed department standards consistently

Accountable and willing to take ownership of tasks

Strong focus on customer satisfaction