Warranty Processing Specialist

A company is looking for a Warranty Submission Specialist to manage warranty labor and parts rate increase requests for automotive manufacturers.

Key Responsibilities

Review customer pay repair orders in compliance with manufacturer and state law requirements

Calculate average labor rates and parts markups based on qualifying repair orders

Prepare and submit complete filing packages to the manufacturer, ensuring compliance with guidelines and deadlines

Qualifications & Skills Needed

1-2 years of experience in a dealership service department, such as warranty administration or service management

Proficient in Microsoft Excel and document preparation

Ability to interpret and follow manufacturer policies and guidelines

Strong organizational and time management skills

Ability to work independently in a fast-paced environment with minimal supervision