Repairs Assessor

Repairs Assessor

The Repairs Assessor supports the Coach (Re)Loved & Repair Workshop by managing the intake, assessment, and data entry of handbags submitted for repair. This role ensures that each item is accurately documented and staged for repair, enabling craftspeople to work efficiently.

The successful individual will leverage their proficiency in product development & operations to :

• Receive, unbox, and properly stage incoming repair items from direct mail, Coach retail stores, and department stores.
• Assess each handbag for style, material, condition, and repair needs according to department guidelines.
• Sort and categorize products into appropriate repair batches based on type and complexity.
• Accurately enter detailed product and batch data into the repair tracking system in a timely manner.
• Maintain clear and organized digital and physical records of all incoming and outgoing items.
• Stage batched repairs for the next step in the process, ensuring alignment with system data.
• Pack and ship items back to customers when deemed non-repairable or as directed by management.
• Support raw materials inventory management and replenishment as needed.
• Support packing, shipping, and logistics operations as needed.
• Provide support to the Coach (Re)Loved team and other workshop functions as needed.

The accomplished individual will possess :

An outstanding professional will have :

Our Competencies for All Employees :

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.