HR Coordinator

A company is looking for an HR Coordinator to provide exceptional support to employees in a remote role.

Key Responsibilities

Respond to employee inquiries regarding HR benefits, policies, and employment-related matters

Log cases into the case management system to track and resolve issues efficiently

Guide employees through various life-cycle processes and collaborate with team members to improve employee satisfaction

Required Qualifications

High school diploma or equivalent; a Bachelor's degree is preferred

Several years of experience in human resources and customer service, ideally in a call center environment

Solid understanding of state and federal employment laws, including ADA, FMLA, and workers' compensation

Bilingual proficiency in English and Spanish is highly desirable

Knowledge of ServiceNow or similar case management systems is a plus