Customer Service Associate
This position is responsible for fast, friendly, and accurate transactions at the point of sale. Provides a positive customer experience to Goodwill customers. Stocks and maintains merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.
In a typical day, a Customer Service Associate can expect to :
- Create a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
- Follow policies and procedures and execute directives in a timely manner.
- Provide a work environment to train and develop participants in achieving their goals.
- Help contribute to a safe, welcoming environment for employees and customers.
Job Pay & Perks :
Pay Range : $13.85 - $19.91 / hrGoodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!No overnights or late closing shifts, and limited holiday hoursGESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!About You :
Ability to effectively communicate with supervisors, employees and customersAbility to work independently and coordinate multiple projects simultaneouslyExcellent organizational skills, ability to prioritizeExcellent decision-making skillsStrong attention to detailsAbility and desire to provide excellent customer serviceAbility to interact with a diverse population in a human-services settingHigh level of initiative and self-motivationPerseverance and commitment to getting the job doneKnowledge / expertise in working with persons with disadvantages and / or disabilities and barriersA typical full-time schedule is 35-40 hours per week and requires :
Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per weekWillingness and ability to be cross-trained, and to train in new employeesPrior Experience & Education :
0-3 years of relevant experienceHigh school diploma or equivalent preferredAbout Us :
Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.