Telematics Diagnostics Data Engineer

Job Description :

We are looking for a candidate with engineering background that has technical skills, and that might have had prior experience with telematics modules in the vehicle.

Looking for someone who is motivated, works well in a group but can work independently and shows initiative.

Curiosity of how things work along with a positive attitude is a bonus.

Key Responsibilities :

• Manage daily operations of Proprietary Vehicle Diagnostics with a focus on enhancing customer experience.
• Develop and monitor Key Performance Indicators (KPIs) for Vehicle Diagnostics using vehicle diagnostics data and data science tools.
• Provide technical and innovative solutions to application / system related problems that spans multiple platforms and technologies - focus on mobile apps and diagnostics alerts.
• Partner with OEM engineers and designers to understand system design, failure modes, and customer-facing issues.
• Simplify complex technical findings into clear problem descriptions and actionable solutions.
• Apply big data analytics (Hive, Hadoop, Databricks, Power BI, ETL methods, etc.) to generate insights from high-velocity, real-time vehicle data.
• Collaborate with subject matter experts on vehicle health, diagnostics, and driving behavior analysis.
• Work closely with engineering teams to ensure data collection accuracy, integrity, and issue resolution.
• Support both Agile and Waterfall methodologies in design, requirements gathering, testing, deployment, and continuous improvement.
• Serve as Level 3 support for customer issues, driving root cause resolution through data-driven insights.
• Partner with finance teams to forecast airtime / data costs and support cost-efficiency strategies.

Operational & Analytical Focus :

Qualifications :