Conducts technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solutions in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinated product solutions. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefings with customers, vendors, and company representatives. Acts as a local on-site representative to the customer's organization.
Program Job Description
The technical support individual will be responsible for completing hands-on work, including testing, troubleshooting, and repairing electronic hardware in a fast-paced environment. This role requires the ability to lift up to 35 pounds and perform various tasks, such as working with bonding adhesives, weighing, measuring, and mixing chemicals, as well as soldering and de-soldering circuit boards and harnesses. Additionally, the individual will utilize hand tools to complete tasks and operate commercial and program-specific test equipment. To diagnose and repair both electronic and mechanical hardware, they will use written procedures, engineering drawings, and diagrams. The successful candidate will be capable of performing tests, diagnosing issues, and repairing electronic hardware with limited supervision. This is a full-time, on-site position located in Los Angeles, California, requiring the individual to work on-site at all times.
Required Experience :
Desired Skills
Field Engineer • Los Angeles, CA, United States