About Wilmington Health
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Purpose :
This position provides support to the Manager in daily patient care activities, personnel, and departmental operations.
Essential Duties / Responsibilities :
- Responsible for assisting with disciplinary actions, performance reviews and the hiring process
- Maintain current clinical skills and is competent to support the delivery of care
- Regularly performs the job duties of a Certified Medical Assistant to include all aspects of the clinical process within the scope of practice
- Accountable for assuring quality outcomes and appropriate resource consumption
- Enforces the Standards of Behavior and works to ensure that the Mission, Vision and Values of the organization are upheld on a daily basis
Other Duties :
Responsible for daily operations ensuring that policies, practices, procedures, and standards are followed in providing careManages patient throughput daily to ensure proper direction of patients throughout the organizationAssists in the development of department staffing schedules; daily and makes appropriate staffing adjustments to meet staffing needs of all offices each dayDemonstrates effective communication skills when rounding daily on patients, staff, doctors and waiting areas and addresses any issues and concerns as they ariseProvides education to staff as needed, assists in tracking adherence to all mandatory education and assists with staff developmentActively participates in performance improvement initiatives to ensure achievement of quality goalsMaintains professional accountability by participating in in-services, committees, and interdisciplinary projectsParticipates in and assists the Manager with staff meetingsCoordinates with staff and physicians to ensure key items, equipment, supplies etc. are available as neededExhibits the ability to problem-solve, appropriately confront issues and motivate others both individually and as a groupPerforms other duties as assignedQUALIFICATIONS
Required :
Active LPN Certification from accredited associationSuccessfully completed and passed an accredited Associates Degree program in nursing or an accredited LPN program.3 years in clinical setting preferredPreferred :
ADA Physical Demands :
Rarely (Less than .5 hrs / day) Occasionally (0.6 - 2.5 hrs / day) Frequently (2.6 - 5.5 hrs / day) Continuously (5.6 - 8.0 hrs / day)
Physical Demand
Required?
Frequency
Standing
Continuously
Sitting
Frequently
Walking
Continuously
Kneeling / Crouching
Rarely
Lifting
Rarely
I understand by signing this job description I am agreeing to all duties and responsibilities explained here. If I need assistance or accommodations I understand it is my responsibility to notify Human Resources.
Clinical Lead Competencies
General
Customer ServiceProfessionalism / Integrity / ResponsibilityTeamwork / Process FocusDependability / PunctualityInterpersonal Relationships / CommunicationJudgment / Decision Making / Problem SolvingQuality / QuantityInitiativeSafety / HousekeepingOrganizational Skills / Time ManagementDepartment Specific