Quality Assurance Specialist

8211 Town Center Dr, Nottingham, MD 21236, USA

Job Description

Posted Thursday, February 20, 2025 at 5 : 00 AM

Position : Quality Assurance Specialist

Hours of Work :

Monday through Friday : 8 : 30AM-5 : 00PM

Full-Time, Non-Exempt

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.

In This Role, You Will…

Provide guidance, direction, and assistance for all Servicing Systems projects by testing software data and analyzing the results. Assist in assuring projects are completed timely while ensuring compliance to both company policy and governing laws within the origination and servicing system.

Responsibilities :

• Define and complete appropriate testing to evaluate project compliance.
• Test for data quality and user interface functionality.
• Evaluate, assess, and report on results of projects and project timelines.
• Plan and implement release of projects to the company.
• Create user and "How to" guides for software releases, testing, and compliance.
• Maintain quality assurance documentation to ensure that it remains up to date.
• Implement and manage change when necessary to meet project guidelines.
• Collaborate with team to understand product changes and QA testing requirements to address issues or defects within a timely manner.
• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.

Required Qualifications :

Preferred Qualifications :

Physical Demands :

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and / or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Compensation : Hourly Rate (commensurate with experience)

Benefits : Mariner Finance offers comprehensive benefits to eligible employees, including :

Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties / functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties / functions of their job, absent undue hardship. Drug / Alcohol / Smoke-free workplace.

8211 Town Center Dr, Nottingham, MD 21236, USA

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