ServiceNow Project Manager

Date Posted : 10 / 27 / 2025

Hiring Organization : Rose International

Position Number : 490596

Industry : Government

Job Title : ServiceNow Project Manager

Job Location : Jefferson City, MO, USA, 65101

Work Model : Hybrid

Work Model Details : Must work onsite 80+% of the time.

Shift : 8 am to 5 pm Monday through Friday

Employment Type : Temporary

FT / PT : Full-Time

Estimated Duration (In months) : 8

Min Hourly Rate ($) : 45.00

Max Hourly Rate ($) : 65.00

Must Have Skills / Attributes : Documentation, ITIL, ServiceNow, Technical

Experience Desired : ITSM and ServiceNow Expertise (2 yrs); Leading and managing ServiceNow ITSM projects. (5 yrs)

Required Minimum Education : Bachelor’s Degree

Preferred Education : Master’s Degree

Preferred Certifications / Licenses : Project Management Professional (PMP), ITIL 4 Foundation Cert, ServiceNow System Administrator

• C2C is not available

Job Description

Education :

Certifications (Preferred) :

Required Skills and Experience :

ITSM and ServiceNow Expertise (2+ years minimum) :

o Configuration Management Database (CMDB)

o Incident Management

o Problem Management

o Major Incident Management

o Change Management

o Request Management

Identity & Access Management (IAM / IGA) and Integration (2+ years minimum) :

Microsoft Ecosystem Experience (2+ years minimum) :

Experience (2+ years minimum) :

Desired Skills and Competencies :

Key Responsibilities :

Project Oversight and Vendor Management

Technical and Configuration Verification

Deliverable and Quality Assurance

Training and Operational Readiness

Performance Deliverables :

Position Summary :

The Client is seeking an experienced Project Manager / Project Oversight Consultant to provide expert technical and managerial oversight during the implementation of a new IT Service Management (ITSM) platform, transitioning from the legacy Cherwell system to ServiceNow. This role will act as a specialized subject matter expert (SME) and liaison between the State’s internal project teams and the contracted vendor. The consultant will ensure that the implementation aligns with the State’s enterprise architecture, technical standards, and operational requirements—facilitating a smooth and successful transition for all state agencies.

Benefits :

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California Pay Equity :

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.