Manager Agency Services & Participations

Manager Agency Service Participants

This position is responsible for driving the servicing optimization of this function through transformation initiatives as well as overseeing the daily production activities for Comerica's commercial loan syndicated loan portfolio. This includes both the Agency services function as well as deals where Comerica is a participant / member. The Syndications servicing teams are national, fast paced, highly visible teams serving as the primary day-to-day processing team for the bank's Syndicated businesses which are the largest and most complex lending portfolios in the bank. Servicing teams are responsible for all loan processing, loan monitoring and loan reconciliation with participant and agent banks. This role will provide leadership and oversight assuredness that all required financial and administrative transactions / financial postings, typically multi-million dollar, are appropriately reflected in the Bank's systems (AFS) and recorded on an accurate and timely basis for all three entities involved in a syndicated deal (customer, Comerica portion and member banks / participants). Often these time commitments are memorialized in the executed legal documents and there are financial penalties for missing thresholds. This manager will interact with and influence internal stakeholders and partners involved in syndicated loan activities to implement process improvements, identify, and mitigate risk and provide support for business growth. The Commercial Lending Syndications Senior Operations Manager role provides leadership and oversight of a team that handles daily administration of roughly $34 billion in loan commitments. These loans tend to have the most complex structure and schedules and requires that colleagues are proficient at reading loan documents to ensure structures on the loan system are properly reflected.

Position Responsibilities :

Operations Strategy

• Develop, effectively communicate, and implement strategic and tactical plans to deliver Syndication services that meet corporate objectives.
• Create a consistent national operating model to ensure the delivery of competitive, quality syndication services to support Comerica's commercial and capital markets activities.
• Drive assessment of existing operations and identify opportunities to move the operations past industry standard toward competitive differentiation.
• Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards.
• Partner with product management to influence and determine impacts of new offerings and system enhancements.
• Engage with industry leaders, suppliers and financial institutions to understand trends, best practices and influence industry standards

Production Oversight

Project Management

Talent Management