Commercial Strategy / Ops Lead, Global Studio, XCM

Commercial Strategy & Operations Lead For Global Studio

Are you passionate about driving financial strategy and operational excellence at scale? At XCM's Global Studio team, we are looking for a strategic Commercial Operations Leader to support the growth phase of Global Studio with strong commercial rigor. As the Commercial Strategy & Operations Lead for Global Studio, you'll be responsible for managing end-to-end financial operations, developing and implementing chargeback models, and ensuring operational efficiency across our global creative production platform. You'll work closely with cross-functional teams to drive financial planning, cost optimization, and sustainable growth.

Key Job Responsibilities :

• Financial Strategy & Operations :
• Own end-to-end financial operations including rate card finalization, implementation and governance
• Drive the development and implementation of the chargeback model across multiple businesses
• Manage budget tracking, forecasting, and variance analysis
• Lead rate reviews, negotiations and financial planning with agency partners
• Support financial analysis for expansion decisions and efficiency initiatives
• Strategic Planning & Business Operations :
• Partner with XCM Finance on cost allocation methodologies
• Drive towards and maintain a cost steady state of Global Studio
• Develop and optimize operational frameworks for financial tracking and reporting
• Create and implement financial governance models across different business units
• Lead quarterly and annual financial planning processes
• Stakeholder Management & Reporting :
• Build and maintain relationships with key finance stakeholders across organizations
• Create regular financial performance reports and analyses
• Present financial insights and recommendations to leadership
• Drive alignment on financial methodologies across different business units

About the Team :

Global Studio is Amazon's comprehensive in-house creative production service, designed to replace fragmented agency relationships and manage creative production needs for Amazon teams globally. It extends internal creative teams' capabilities by combining XCM's creative excellence with AI-powered automation. This gives teams the best of both worlds the control and governance of an in-house team, and the flexibility, efficiency, and diverse talent of a global external partner. Global Studio's implementation is critical and timely as we face unprecedented challenges and opportunities in the digital marketing landscape and pressures on marketing teams. In today's digital-first environment, our ability to deliver high-quality, contextually relevant creative content at scale has become a critical competitive differentiator. By addressing these pressing challenges now, Global Studio positions Amazon to lead in marketing effectiveness and efficiency, driving better business outcomes and customer experiences in an increasingly complex digital landscape. Global Studio isn't just another tool or process change it's a fundamental reimagining of how we produce creative at Amazon.

Basic Qualifications :

6+ years of professional non-internship marketing experience

Experience building, executing and scaling cross-functional marketing programs

Experience using Microsoft Excel to manipulate and analyze data

Experience using data and metrics to measure impact and determine improvements

Experience communicating results to senior leadership

Experience communicating results to stakeholders

Preferred Qualifications :

Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

Experience in creative operations or agency financial management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800 / year in our lowest geographic market up to $186,500 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.