Sr. Field Service Engineer

Job Title : Sr. Field Service Engineer Job ID : 79737 Location : Waltham, Masachusettes What you will be doing :

• Perform installations, maintenance, validations, and repairs while ensuring compliance with the company service standards and key performance indicators.
• Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
• Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
• Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
• Enhance the company's product quality by proactively reporting improvement opportunities via the quality notification process.
• Attend higher level certification through participation in company sponsored training & development offerings
• Train and mentor fellow CSEs on best practices for service operations
• Cross trained in multiple discipline product line support
• Complete all administrative tasks, including but not limited to time reporting and assigned training.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

What you must have :

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com