Customer Advocacy Program Manager

A company is looking for a Customer Advocacy Program Manager to join their team.

Key Responsibilities

Drive the creation and optimization of customer content, including testimonials and case studies

Manage and refine the content workflow from intake to publication, ensuring timely delivery

Support customer engagement initiatives and manage the customer reference program

Required Qualifications

3-5 years of experience in marketing, preferably in customer marketing or content marketing

Proven ability to manage multiple projects and meet deadlines in a fast-paced environment

Experience with CRM systems and marketing automation platforms is a plus

Familiarity with customer advocacy platforms and content intelligence tools is highly desirable

Self-starter with a proactive approach to problem-solving and process improvement