Digital Sales Account Manager - SLED

Public Sector Account Manager

SoftwareOne has been the foundation for organizations around the world for their technology solutions for over 30 years. With changes in the market from on-premises to cloud, we have always been one step ahead. Our seven core values underpin our transitions and evolutions. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. What makes SoftwareOne successful is our people. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and having the right people and empowering them to succeed is the absolute key to our success. -Patrick Winter, Founder.

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you. SoftwareOne employees are energized, agile, and laser focused on delivering world-class customer satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. We are humble, have a remarkably high degree of integrity, and are simply not interested in politics. Our leaders operate with a high level of discipline but are able to work at speed to manage change in a global economy. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role & Responsibilities

Public Sector Account Manager Key Responsibilities :

Relationship Management :

• Build and nurture trust-based relationships with public sector clients, serving as their dedicated inside account manager.
• Maintain regular engagements to understand client goals, challenges, and evolving needs.

Service Delivery Excellence :

Renewal Strategy Execution :

Escalation Resolution :

Comprehensive Account Coverage :

Data-Driven Territory Planning :

Performance Analysis & Reporting :

Client Advocacy :

Organizational Alignment :

Success Criteria

To excel in this role, the Public Sector Account Manager will be measured against the following key performance indicators :

Revenue Growth & Quota Attainment :

Lead Conversion :

New Client Acquisition :

Renewal & Retention :

Account Expansion :

Client Engagement & Advocacy :

Territory Planning & Execution :

Pipeline Health & Forecast Accuracy :

Strategic Impact :

What We Offer

Generous pay with a quarterly bonus structure

Substantial benefits package that includes :

What We Need To See From You

Located in Nashville, TN (or willingness to relocate)

1-3 years of sales experience

Experience in the Public Sector (education or state and local government preferred)

Knowledge of enterprise technology

Track record of relationship building

Customer onboarding and handling

Resilience and ability to face rejection

Previous technology sales experience required

Experience with CRM systems a bonus

Key Sales Competencies & Behaviors of Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, and Navigating the Deal are demonstrated through the Company's Competency Assessment.